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Our business practices fair trade and is environmentally friendly.

 

The Avency collection has a 2-year manufacturing warranty. We will repair the product, without charge, upon presentation of the original receipt.

This warranty covers parts and labour but not travel costs.

 

The warranty is limited to the replacement or repair of the defective part.

Our warranty does not cover wearing parts, damage resulting from misuse or neglect.

 

Small cracks in the teak are-quite normal and can therefore not be considered as defects. Our warranty does not include massive pieces of wood, such as Suar wood. These thick slices continue to dry for a few years and larger cracks can appear adding character and authenticity to the wood.

 

The fabrics used to manufacture cushions and umbrella canvases have a warranty for 1500 hours of sun exposure, whereas the strength of your parasol mast is guaranteed for life.

 

We offer the best quality teak and synthetic wicker at the best price on the market, guaranteed.